Shipping and Conditions

Use the menu below to find out more about shipping, returns, allergy information and custom designs. Please feel free to contact me at if you have any other query or concern.

21 thoughts on “Shipping and Conditions”

  1. Jinny says:

    Will You ship products to Estonia also and if not, how could I buy them?

    1. Claire says:

      Hi Jinny,
      Yes, we ship our products worldwide so Estonia is not a problem. Thanks!

  2. Madeline Rees says:

    Claire I have spent ages trying to get back to your old and wonderful site. I want to purchase the crucifix blue stone necklace for my daughter for Christmas I have one I bought from you. Please don’t force me to give her mine as I love it so much. The website I am getting is the Ann Bolyn Files and I can’t pull up the jewellery. Please help Madeline

    1. Claire says:

      That is so weird because we haven’t changed the website at all and orders are coming in as usual. I can’t find anything wrong. Sorry you’re having problems.

  3. Kailey says:

    I lrietally jumped out of my chair and danced after reading this!

  4. Yaya says:

    II would like to ask a very similar question as a lady from Estonia – will it be possible to ship products to the Crech Republic? Thank you very much for your answer.

    1. Claire says:

      Yes, we ship all over the world 🙂

  5. Yaya says:

    sorry for a spelling mistake – it´s the CZECH Republic, of course :o)!

  6. Bárbara says:

    Do you ship the products to Brazil?

    1. Claire says:

      Hi Bárbara,
      Yes, we ship our products worldwide. Thank you!

  7. Marcy1959 says:


    I don’t quite understand the shipping. Since we are directly related to Anne Boleyn and, of course, Queen Elizabeth I, I wish to purchase my daughter the original “B” necklace for my daughter. She will be visiting me during her 27th birthday, which will be March 1st. How long will it take for it to arrive in Phoenix, AZ, USA?

    Thank you,


    1. Claire says:

      Hi Marcia,
      The B necklace is handmade by Steve in the UK and he can usually ship it within 48 hours of order. It is shipped by Royal Mail airmail which usually takes 7-10 business days to get to addresses in the US. Things only seem to be taking a week to get through at the moment so it will be there in plenty of time.
      Kind Regards,

  8. Kristi says:

    I just ordered my AB Locket and another locket for my mother, we are both so excited and can NOT wait for these items to come!! Is there any way after the order to pay for quicker shipping( Probably not but thought I would ask)

    1. Kristi says:

      Not trying to be rude at all, just excited about the lockets.

  9. Anastasia says:

    How long will it take my item to reach me please.

    1. Claire says:

      Mirrors can usually be dispatched within a day or two and are posted by USPS first class, so just a few days. I email customers with dispatch info. Thanks for your order!

      1. Anastasia says:

        Thank you very much =)

  10. Jean-Marie MENARD says:

    When may I hope to receive my order and how to follow the processing of my this one?
    Best regards

    1. Claire says:

      Hi Jean-Marie,
      I’ve emailed you about both orders.

  11. Patty says:

    Can you tell me what size the cross is on the Anne Boleyn topaz pearl cross necklace?

    1. Claire says:

      It’s 59mm in length by 39mm in width.

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