Guarantee
Here at The Anne Boleyn Files, we are committed to putting our visitors and customers first. The Anne Boleyn creator, Claire Ridgway, only lists quality products on this website and things that she is happy to own and use herself. She wears our jewelry on a daily basis and enjoys wearing our replica dresses.
100% Satisfaction Guarantee
If your jewellery arrives damaged or defective in some way, we will repair it or replace it at no cost to you – we will even pay the shipping as well. Simply contact us to let us know the situation – claire@theanneboleynfiles.com.
Risk-Free Buying
Our commitment to quality means that you can order items without any worry or risk. If for some reason you don’t like what you ordered then simply return it in its original packaging, unworn, unused and unaltered, and we will be happy to give you a full refund. Contact us at claire@theanneboleynfiles.com for a returns address.
We cannot accept returns of special order items like the Custom Anne Boleyn Necklace, headdresses or custom ordered jewellery that has been customised to your particular requirements, unless they are defective.
Return/Refund Policy for Made-to-Measure Tudor Dresses
Due to the nature of hand-made custom clothing, which is made to your own measurements, all sales are final, so please be sure to email with any questions you might have. We want our customers to be happy with their purchases – we stand behind our work. Please contact us within 2 days of receiving your item(s) to let us know that there is a problem. If something isn’t right due to our error, we will be happy to correct it for you!
Leave a Reply